Returns & Exchanges
At Cash Generator, we stand by the quality of our products and offer a 14-day return window for items that do not meet your expectations. Whether you purchased online or in-store, our goal is to ensure you are fully satisfied with your transaction or receive a prompt refund.
Initiate Your Return
Contact our customer support team or visit your local store with your original proof of purchase to begin the return process.
Package Your Item
Securely pack the item in its original packaging, ensuring all included accessories, manuals, and cables are included to qualify for a full refund.
Ship or Drop Off
Send the item back via a tracked courier service or drop it off at the designated Cash Generator branch where the purchase was made.
Inspection and Refund
Once our technicians verify the item's condition and serial number, we will process your refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing